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Frequently Asked Questions

Find All the Answers

Review our FAQs to find answers to questions about our accommodations, dining, hotel facilities and services.

Hotel Entrance


What are the check-in and check-out times?

The standard check-in starts at 2:00 pm, and check-out at 10:00 am. It’s okay to check in after 2:00 pm, even late at night, as our reception is open 24/7. To extend the check-out period or get an early check-in, please inform the Reservations team through the email hello@parkproxibowral.com at least 24 hours prior to your check-in, as additional charges may be applied for late check-out.

Can I arrange early check-in and late check-out?

Early check-in and late check-out are subject to availability, please contact hello@parkproxibowral.com at least 24 hours prior to your check-in, as additional charges may be applied for late check-out.

Does the hotel provide transfer from the airport?

Yes, we can provide transfer at an additional cost. Please contact hello@parkproxibowral.com for more information.

How do I make a special request during my stay?

If you wish to make a special request, please contact hello@parkproxibowral.com


What are the times the restaurant is open?

Daily from 7:00am


Wednesday to Saturdays only from 5:00pm to 9:30pm

Do you have a sustainability policy?

yes, we take sustainability very seriously at Park Proxi Gibraltar Bowral, and are continuously reviewing ways to improve. Please click here to see our current and planned sustainability measures.


Are baby cots available and is there any charge?

We provide baby cots to our guests traveling with infants at AUD$40 per room per stay. Simply ask the front desk agent when check-in for arrangement.


What is your cancellation policy

Reservations are subject to booking conditions and must be made at least 72-hours prior to arrival. For more information please contact the hotel directly. Park Proxi Gibraltar Bowral reserves the right to cancel reservations with declined credit cards.

What forms of payment does Park Proxi Gibraltar Bowral accept?

We accept all major credit and debit cards: Visa, Mastercard, and American Express.

For Visa and Mastercard there is a surcharge of 1.1% and American Express at a surcharge of 2.55%

How do I make a reservation for large groups?

For large groups please contact hello@parkproxibowral.com

How do I book a corporate rate?

You can book a corporate rate by contacting hello@parkproxibowral.com or by using a booking code on our website.